Page 9 - 招商蛇口2021可持续发展报告 英文版观看版

SUSTAINABILITY A CARRIER OF THE PEOPLE'S BETTER LIFE 13 14
REPORT

Topics Management Prioritization of topics

To better understand the expectations and demands Based on the surveys of internal and external stakeholders, we prioritize the topics from the two dimensions of "importance to the Company's
Importance Category No. Topics operation and development" and "importance to stakeholders" in accordance with the principle of materiality and stakeholder engagement , and
of stakeholders and improve the pertinence and
then select the key materials as the key disclosure of this report.
materiality of the report, we strictly follow the materiality
analysis process to select material topics based on 2 Product safety and quality
Very
stakeholder questionnaire survey, and then make key important
disclosure in the report. Besides, we will continuously 3 Operation safety Very important
Diversified
improve our social responsibility management to better products
and services Moderately
meet the expectations and demands of stakeholders. important
4 Quality services

5 Protection of rights and interests
of customers Of average
Identification process of material topics Importance to CMSK Business
6 Adhering to the leadership of
Very Party Building
1. Identification Steady
important operation
8 Enhancing core competitiveness
Identify important issues for the
Company's sustainable development,
Environmental 12 Addressing climate change
and study stakeholders' focuses; 21 protection actively
topics in 5 areas were identified Of average
Employee Protection of basic rights and
development 15 interests of employees
Set the topic bank
Of average Very important
19 Improving people's wellbeing Importance to Stakeholder
Social
2. Selection and survey harmony
20 Enabling urban growth Stakeholder Communication
Carry out surveys among stakeholders;
analyze effective survey responses and 7 Ensuring compliant and steady
operation
prioritize topics according to the Stakeholders Expectation for CMSK Channel of Communication
principles of materiality and stakeholder Building responsible supply
Steady 9 chains Financial information disclosure Information disclosure
engagement operation Shareholders Compliance operation General meeting of shareholders
and Investors
Economic value creation Exchange and visits
10 Deepening open cooperation
Select material topics
The Government Law-compliant operation Routine report and communication
and Regulatory
11 Green and healthy building Authorities Local development support Forum and exchange activity
3.Review and confirm Environmental
Moderately protection 13 Scientific and efficient use of Product quality and safety Full life cycle product system Healthy building
important resources Customer service improvement
Review the selection and analysis of Customers Quality control Satisfaction survey
Reliable privacy protection
results by the Company’ s management Employee training and career
16
and external experts development Sourcing
Partners Cooperation with integrity Routine communication
Identify material topics Employee 17 Occupational health and safety Mutually beneficial development Cooperation and exchange
development
Step 4 Protection of basic rights and interests Compensation and benefits Systematic training
18 Caring for employee’s life Employees Career development opportunities
4.Response Balance between work and life Democratic management Employee activities
Social 21
Disclose the management, practices harmony Engagement in public welfare Actively addressing climate change Green building
Environment Scientific and efficient utilization of resources Low-carbon operation
and performance of key material topics Diversified
business 1 Business and product innovation Promoting the industry to realize green development Green supply chain
and future plans in the report development
Of average Charity activity
Environmental Promoting urban development Volunteer services
protection 14 Leading a green life Society Contributing to charity
Disclose material topics Information disclosure